I downloaded the free version of AVS Audio Editor at: http://www.avs4you.com/AVS-Audio-Editor.aspx
I uploaded my file by clicking the tan file folder at left hand top of the page and finding the file I wanted to upload.
I then chose the "Home" tab and there is a button called "equalizer".
I clicked on "equalizer" and on the left hand side there is a column of options. I chose "telephone"
And then clicked "Ok"
The quality was still low, but it was back to around the same quality that I remember hearing on the phone, it is 5X better than the quality that the recorder created as the final product.
It worked well!!! It is now definitely usable!
Thanks for your guidance Devlin!
Shannon
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